Shipping Policy
You can trust that your order will be quickly processed and safely packed.
We can ship products most anywhere in the United States and Canada. Please contact us with any International Shipping questions you have.
When you place an order, we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment's destination.
Occasionally, an item may be out of stock due to circumstances beyond our control. In any event, you will be notified of any delay and we will do our best to rectify the situation to your satisfaction.
Shipping charges are based on weight, dimensions, destination zip code and type of service you specify (ie. ground, next day, second day).
Items that include 'Free Shipping' applies to contiguous U.S. addresses only. They are not calculated into your package weight, and are shipped via ground service; if you choose Next Day or Second Day air service for these items, shipping charges will apply.
A nominal handling charge of $2.50 applies to all orders, including orders with items that have free shipping.
Minimum order for product is $25.00.
Orders
received after 2pm EDT/EST (Mon-Thurs) and after 1pm EDT/EST (Fri)
with Next Day Air / 2nd Day Air requested, will be processed the following business day.
Inventory levels can fluctuate throughout the day. Please call customer service to check product availability for time sensitive orders.
** ALL orders are delivered Monday thru Friday, including NEXT DAY AIR and 2nd DAY AIR. Optional Saturday delivery is available for a surcharge. Please call the sales office if you require Saturday delivery.
Next Day Air delivers the next business day. Optional Saturday delivery is available, for a surcharge. Please call the office for this option.
2nd Day Air delivers on the 2nd business day. Optional Saturday delivery is available, for a surcharge. Please call the office for this option.
All orders ship from our New Jersey location.
All orders with a New Jersey shipping address will be charged NJ Sales Tax.
Tax refunds cannot be processed after an order transaction has been completed.
At this time, we can not ship orders freight collect through the site.
SHIPPING ESTIMATOR on View or Edit Cart Page:
To view shipping charges, enter the destination zip code to GET RATES on the Shopping Cart Page.
Shipping estimates may not always be available for all countries. In such a case, to see shipping costs once you've placed items into the cart follow the steps below:
- Proceed to checkout
- Enter customer shipping & billing information
- A shipping cost will appear
- Enter payment information to complete your order
- IMPORTANT: Enter the billing address as it appears on the credit card statement
FOR INTERNATIONAL SHIPPING QUOTES PLEASE INCLUDE:
- Your complete shipping address (w/ postal code)
- Phone number
- The item name(s) and/or item number(s)
- Quantity required for each item
Customer Service hours are 8:30am to 4:30pm EST, Monday thru Thursday; Friday 8:30am to 4:00pm EST(excluding holidays); phone 1-800-320-9937.
After hours, please leave a message and we will return your call during normal business hours.
To send us an email, please click Contact.
Thank You and Have a Safe Day!